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Shipping and Returns

Thank you for choosing Natumiere to capture your best moments! In our online store, we strive to offer you quality service, both in the delivery of our products and in meeting your needs.

Shipping:

Once you place your order, we'll prepare and ship it within 3 days. We want you to receive our products as soon as possible so you can be the best version of yourself.

Returns:

At Natumiere, your satisfaction is our number one priority. That's why we offer a risk-free guarantee. This means that if for any reason you're not completely satisfied with your purchase due to manufacturing defects, we're here to help.

Whatever happens, we offer you the peace of mind of knowing that if you need to return your product due to manufacturing defects, we will send you another product free of charge. We want you to have the confidence to try our products without worry and have a completely satisfactory shopping experience.

If you need to return an item, please contact our customer service team and we'll guide you through the return process and send you a replacement free of charge.

Thank you for trusting Natumiere to capture your memories!